Fontana Police Department Records include incident reports, arrest logs, traffic accident documents, and other official law enforcement files available to the public under California’s Public Records Act. These records are maintained by the Records Unit at 17005 Upland Avenue, Fontana, CA 92335, and can be requested by mail, in person, or through the city’s online portal. Most requests take two to three weeks to process, though urgent needs may qualify for expedited handling. Fees are consistent across report types: $18 for standard traffic accidents, $18 for accidents involving reconstruction (including fatal or near-fatal crashes), and $18 for crime or other incident reports. Payment options include cash, check, money order, or credit card with a completed authorization form.
How to Request Fontana Police Department Records
To obtain Fontana Police Department Records, start by downloading and completing the official Records Request Form from the city’s website. Attach a clear photocopy of a government-issued photo ID—such as a driver’s license or passport—to verify your identity. Include payment via check or money order made payable to “Fontana Police Department.” Mail all materials to the Records Unit at 17005 Upland Avenue, Fontana, CA 92335. If paying by credit card, add the signed credit-card authorization form. Processing typically takes 10 to 15 business days, but high-volume periods may delay delivery. For faster service, call (909) 350-7740 during business hours to discuss rush options.
Accepted Forms of Identification
- California driver’s license
- U.S. passport
- State-issued identification card
- Military ID
All IDs must be current and include a photo. Expired or damaged IDs will result in request rejection. Minors must have a parent or legal guardian submit the request with their own valid ID and proof of relationship.
Payment Methods and Fee Structure
| Report Type | Fee |
|---|---|
| Standard Traffic Accident Report | $18 |
| Traffic Accident with Reconstruction (Fatal/Near-Fatal) | $18 |
| Crime or Incident Report | $18 |
Cash payments are only accepted for in-person requests. Checks and money orders must be payable to “Fontana Police Department.” Credit card payments require the authorization form and may incur a small processing fee. Refunds are not issued for fulfilled requests, even if records contain minimal information.
In-Person and Online Request Options
Residents can visit the Records Unit in person Monday through Thursday, 8 a.m. to 5 p.m., at 17005 Upland Avenue, Fontana, CA 92335. Bring the completed form, photo ID, and exact payment. Staff will process your request on-site or provide an estimated completion date. Walk-ins are welcome, but calling ahead at (909) 350-7740 or (909) 356-7103 helps avoid long waits.
The city also offers an online Records portal for submitting subpoena requests and tracking submissions. Each request receives a confirmation number for follow-up. While the portal does not currently support direct police report downloads, it streamlines subpoena and court-related document requests. Users must disable pop-up blockers to ensure successful form submission.
Types of Records Available
Fontana Police Department Records cover a wide range of law enforcement activities. Common requests include traffic accident reports, which detail vehicle collisions, injuries, and responding officers. Crime incident reports describe offenses such as theft, assault, or vandalism, including date, location, and case status. Arrest logs list individuals taken into custody, charges filed, booking dates, and release information. Booking photographs (mugshots) are available for recent arrests but may be restricted based on privacy laws or ongoing investigations.
Other documents include property reports, missing person filings, and evidence logs. Some records—like those involving minors, active investigations, or sensitive personal data—may be redacted or withheld under California law. Requesters will receive a notice if any portion of their request is denied, along with the legal basis for the exemption.
Restricted or Redacted Information
- Names and addresses of victims in domestic violence cases
- Social Security numbers and medical information
- Juvenile offender details
- Ongoing investigation notes
Redactions are made to protect privacy and ensure public safety. If a record is partially withheld, the released portion will still be provided unless the entire document is exempt.
Online Reporting and Non-Emergency Documentation
The Fontana Police Department allows residents to file non-emergency reports online for incidents like lost property, minor theft, or vandalism with no suspect. To use the system, visit the official city website and complete the digital form. Upload photos or videos if available, and verify your email address. After submission, a confirmation number is emailed for future reference. Most online reports are reviewed within 48 hours, but no officer dispatch occurs unless additional evidence emerges.
This service is ideal for documenting events that do not require immediate police response. It helps reduce call volume for dispatchers and keeps accurate community records. However, emergencies—such as active crimes, injuries, or threats—must always be reported by calling 911.
Contact Information and Office Hours
The Fontana Police Department Records Unit operates Monday through Thursday, 8 a.m. to 5 p.m. The office is closed on Fridays, weekends, and major holidays. For questions about forms, fees, or processing times, call (909) 350-7740 or (909) 356-7103. Email inquiries should be sent to the official records address listed on the city’s website. Include your full name, contact information, and request details for a faster response.
Emergency situations should never be handled through the Records Unit. Call 911 for crimes in progress, medical crises, or life-threatening events. Non-urgent tips can be submitted anonymously through the department’s online portal or by calling the main non-emergency line.
Contact Us
Address: 17005 Upland Avenue, Fontana, CA 92335
Phone: (909) 350-7740
Email: records@fontana.org
Hours: Monday–Thursday, 8 a.m.–5 p.m.
Frequently Asked Questions About Fontana Police Department Records
Many people have questions about how to access, interpret, or use Fontana Police Department Records. Below are detailed answers to the most common inquiries, based on official policies and California public records law.
Can I get a police report if I’m not listed in it?
Yes, but with limits. California law allows any person to request public police reports, even if they are not named in the document. However, the Records Unit may redact personal information about victims, witnesses, or minors to protect privacy. If you need a full unredacted copy—such as for legal proceedings—you may need a court order or subpoena. Always include a valid reason for your request when submitting forms, especially if you’re acting on behalf of someone else.
How long does it take to receive records by mail?
Most mailed requests are processed within 10 to 15 business days after the Records Unit receives all required materials. Delays can occur during holidays, peak seasons (like summer), or if the request is incomplete. To avoid holdups, double-check that your form is signed, your ID copy is clear, and your payment is correct. You can call (909) 350-7740 after two weeks to check status. Expedited service is available for urgent legal or insurance needs, but additional fees may apply.
Are mugshots and arrest photos public record?
Yes, booking photographs taken after an arrest are generally considered public record in California and are available through the Fontana Police Department. However, images may be withheld if they relate to an active investigation, involve a juvenile, or could endanger someone’s safety. Third-party sites like County Office or RecordsFinder may also publish mugshots, but only the official department source guarantees accuracy and current status.
Can I correct errors in a police report?
You cannot directly edit an official police report, but you can submit a written request for amendment if you find factual errors—such as wrong names, dates, or vehicle descriptions. Send a letter to the Records Unit explaining the mistake and include supporting evidence like photos, witness statements, or insurance documents. The department will review your submission and may issue a corrected version or add a notation to the file. Note that opinions or subjective details (like officer observations) usually cannot be changed.
Do I need a lawyer to request records?
No, you do not need an attorney to obtain Fontana Police Department Records. Any member of the public can submit a request using the standard form. However, lawyers often request records for clients in lawsuits, custody cases, or background checks. If you’re acting as an agent for someone else, include written authorization from that person. Legal professionals may also use the online subpoena portal for faster access to court-ordered documents.
What if my request is denied?
If your request is denied, the Records Unit must provide a written explanation citing the specific California law that allows withholding the information. Common reasons include ongoing investigations, privacy protections, or national security concerns. You can appeal the decision by writing to the Police Chief or filing a complaint with the San Bernardino County District Attorney’s Office. Keep copies of all correspondence for your records.
Are online reports legally valid?
Yes, online reports filed through the Fontana Police Department’s official portal are legally valid and become part of the permanent record. They are accepted by insurance companies, courts, and other agencies. However, these reports are for documentation only and do not trigger an immediate police response. For crimes with suspects or evidence, always call (909) 350-7740 or 911 to ensure proper investigation.